Customer satisfaction is our top priority. If you are not 100% happy with any of our products, please just simply send it back within 14 days from receipt of delivery.

All product descriptions and prices are made in good faith and shall be accurate to the best of our ability and knowledge. Any errors in descriptions or pricing will be rectified by us when brought to our attention. If a purchase is made based on a description that is inaccurate or is a manufacturer's quality issue, the full price, including returned shipping cost (provided you give us your receipt) will be refunded.

If the return is not because of one of the above reasons, the customer will be liable for the cost of returned shipping of the product. All returned products must be in their original packaging and in good condition.

For all returns, we refund store credit only which can be used to buy anything in our store at anytime.

To continue providing excellence in service, we will review our policies from time to time and revise them accordingly. SCALESMART reserves the right to change our return policies at any time without notice and that they will take effect by the updating of this web page.