News and Notices

Payment Methods


We accept Visa, Mastercard & American Express credit cards, PayPal as well as direct-deposits in our bank.  For credit card payments, please do the following

1) Choose the PayPal option

2) Click pay by credit card (you do not need a PayPal account to pay by credit card).

Please click here for our bank account details and payment options.

Privacy Protection


We SCALESMART honour your privacy and confidentiality. Any details and information that you disclose to us is protected by law and will never be disclosed to any unauthorised third parties that you have not consented to. The information that we collect is exclusively for us to securely deliver the order to you and also to provide you with records of your transactions.

The information that we store is secured and access to this is restricted only to staff at SCALESMART who have specific authorisation. Whilst it is not absolutely possible to guarantee that no illegal access will be made to this, SCALESMART will not be held responsible for events arising from unauthorised access to your personal information. Our whole website is hosted on a secure 128bit encrypted server (SSL). Your credit card details are immediately deleted after the transaction has been processed. We do not keep any of your personal financial details or information on our servers at any time.

We may occasionally send you emails containing promotions, or informing you of specials being offered by ourselves. If you do not wish to receive these emails, you can at any time request to be unsubscribed.

SCALESMART does make use of cookies to identify customers and facilitate, as well as enhance the user experience within the site. For this reason cookies are stored on the users machine to identify the user. This information is not sold or shared with any 3rd parties.

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or any other third-party websites.

To continue providing excellence in service, we will review our policies from time to time and they may be revised. SCALESMART reserves the right to change our policies at any time and that they will take effect by the updating of this web page.

Price Match Guarantee


All prices are in Australian dollars, inclusive of GST and subject to change without notice. All prices on our website are inclusive of shipping and packing.

To assure you that our prices are indeed the lowest, we will price match with any online stores in Australia. The following conditions apply: 

a. It must be an online store located in Australia. 
b. Products must be new and be in stock in Australia. 
c. The price must be inclusive of shipping and packing (the same as our service.)

If you see any identical products on other online stores that are cheaper than us, please email us the link. We will review it and match the price if it satisfies the previously mentioned conditions.


Our business is running as usual during the COVID-19 outbreak. 

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