News and Notices

No-Hassle Return Policy!


Customer satisfaction is our top priority. If you are not 100% happy with any of our products, simply send it back to us within 14 days from receipt of delivery.

All of our product descriptions and prices are made in good faith and shall be accurate to the best of our ability. Any errors in the description or pricing will be immediately rectified by us when brought to our attention. If a purchase is made based on a description that is inaccurate or is a quality issue with the manfacturing, the full price, including the returned shipping cost will be refund.

If the return is not because of one of the above reasos, the customer will be liable for the cost of returning the product. All returned products must be in its original package and in good condition.

For all returns, we provide a store credit, which can be used on SCALESMART.

To continue providing excellence in service, we will review our policies from time to time and they may be revised. SCALESMART reserves the right to change our policies at any time and that they will take effect by the updating of this web page.

Free Shipping - Australia Wide


No matter where you are, no matter when you order, no matter what you buy on our website. We offer free shipping anywhere in Australia! Every item's price displayed on our website includes tax, shipping, packing and everything. What you see is what you pay. There are never any hidden charges.

All free shipping orders are sent by Australia Post' normal service. Express Post is available for a surcharge that will be calculated according to your order. This service is optional.

Tracking numbers are included with all Express Post orders. If a normal small sized order is sent in a bubble envelope, no tracking number will be provided. All other orders come with tracking numbers.

Terms and Conditions

03/11/16 (SCALESMART) is an online vendor of scales and accessories with operations in Australia. SCALESMART and its associates provide their services to you subject to the following terms and conditions. Please read them carefully before viewing and purchasing products offered by SCALESMART. By browsing or interacting with SCALESMART, you agree to be bound by: 

a. The following terms and conditions.
b. Any terms and conditions that may apply to the particular product provider. 

SCALESMART may vary these Terms and Conditions at any time. Any variation will become effective upon publication on By making a purchase after the Terms of Sale have been varied, you agree to be bound by the variation.

Eligible Transactions 
An eligible transaction is when there is stock available for the product you have selected for purchase and your credit card payment is positively authorised by our acquiring gateway. In the rare event that there is no stock available for your selected product, you will be asked to select another. If you choose not to proceed with the purchase, no funds will be deducted from your credit card. If our acquiring bank comes back with a negative response for payment deduction on your credit card, your purchase will not proceed. You will need to use another credit card or to use other payment options.

Pricing Policy
All prices are in Australian dollars, inclusive of GST and subject to change without notice. 
To assure our prices are competitive, we price match with any online stores in Australia. Following Conditions apply, 
a. Must be online stores in Australia. 
b. Products must be in stock in Australia. 
c. Price must be including shipping and packing same as us.

Refunds and Returns
The customer will be liable for the cost of return of the product. SCALESMART may refund this cost at our discretion after assessing the returned product. Please click our Return Policy for detail.

Right of Refusal
SCALESMART will assess a risk rating for all new users. In its sole discretion, if the user is deemed to be of high risk, SCALESMART reserves the right to refuse registration and right to purchase. SCALESMART, in its sole discretion, finds or suspects that you are using the site in an unacceptable manner, SCALESMART may immediately restrict, suspend or terminate your use of the service. Activities that may trigger such a response by SCALESMART include, fraudulent credit card transactions, incorrect data provided to us etc.

All content provided on SCALESMART is protected by copyright, trademark, and other applicable intellectual property and proprietary rights laws and is owned, controlled, and/or licensed by SCALESMART.
The Site is protected by copyright, patent, trademark, and other applicable intellectual property and proprietary rights laws and is owned by SCALESMART. All other trademarks appearing on the Site are the property of their respective owners.
You will not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part, found on the Site. 

Disclaimer of warranties and limitation of liability
This site is provided by SCALESMART as is and available basis. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, SCALESMART disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or e-mails sent from SCALESMART are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


Our business is running as usual during the COVID-19 outbreak. 

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